We are dedicated to provide prompt process service on individuals and businesses. We strive to be professional and courteous to the people we work with and the people or entities we serve. We also strive to make our returns promptly. We are also easily assessible by telephone or email and return phone calls if necessary, the same day, preferably within 30 minutes.
When you hire a company through our online directory, we are committed to ensuring your satisfaction. If you encounter any issues with the service provided, you will have the option to file a grievance through our platform. One of our mediators will promptly reach out to both parties to facilitate a resolution.
NPSN does not act as a judge or arbitrator of disputes between members. However, when credible complaints regarding non-payment, unethical conduct, fraud, or repeated violations of professional standards are received, NPSN may request information from the parties involved, attempt informal mediation, and, at its sole discretion, suspend or terminate a member’s listing or membership when continued participation is determined to be inconsistent with the standards and integrity of the Network.
Our mission is simple: to connect attorneys, law firms, corporations, and individuals with qualified local process servers who understand the urgency and importance of every serve.