At Martinez & Hernandez Process Serving, we understand that behind every document is a person, a deadline, and a legal matter that deserves careful attention. Our goal is to make the process easier by providing dependable service, clear updates, and thorough documentation from assignment to affidavit.
We are a veteran-owned, family-operated company based in Saint Cloud, Florida, serving Orange and Osceola Counties. Co-founders Manuel Martinez and Milangela Hernandez lead our team and personally handle assignments alongside our servers. Manuel’s more than 28 years of U.S. Army service help shape our approach: preparation, discipline, integrity, and accountability.
Our team includes process servers certified by Florida’s Ninth Judicial Circuit. We serve summonses and complaints, subpoenas, family-law documents, eviction matters, foreclosure and HOA documents, small-claims cases, and other legal documents. We work with law firms, property managers, businesses, individuals, and out-of-state clients who need reliable local service.
What makes us stand out is the attention we give each assignment:
• Diligent attempts: Up to five attempts when appropriate, using different days and times to make a meaningful effort to locate the recipient.
• Clear communication: Detailed attempt notes and online case-status access help you understand what has happened and what comes next.
• Documented service: GPS- and time-stamped photos, where appropriate, support accurate reporting, followed by a reviewed affidavit of service or non-service report.
• Options for urgent deadlines: Standard, rush, and same-day service options are available, with timing and availability confirmed before scheduling.
• Local knowledge: Our direct coverage includes Saint Cloud, Kissimmee, Orlando, and surrounding Orange and Osceola County communities.
• Additional support: We also offer skip tracing, court filing and document retrieval, and notary services, with complimentary e-filing of affidavits when permitted.
We believe trust comes from doing the work carefully and keeping clients informed. We provide honest updates about our attempts, explain obstacles when they arise, and treat everyone we encounter with professionalism and respect.
When you hire Martinez & Hernandez Process Serving, you get a hands-on team that takes responsibility for your assignment and understands the importance of getting the details right.
When you hire a company through our online directory, we are committed to ensuring your satisfaction. If you encounter any issues with the service provided, you will have the option to file a grievance through our platform. One of our mediators will promptly reach out to both parties to facilitate a resolution.
NPSN does not act as a judge or arbitrator of disputes between members. However, when credible complaints regarding non-payment, unethical conduct, fraud, or repeated violations of professional standards are received, NPSN may request information from the parties involved, attempt informal mediation, and, at its sole discretion, suspend or terminate a member’s listing or membership when continued participation is determined to be inconsistent with the standards and integrity of the Network.
NPSN is not a government agency and does not provide legal advice. Please contact your State agency or association for official information.
Our mission is simple: to connect attorneys, law firms, corporations, and individuals with qualified local process servers who understand the urgency and importance of every serve.